Refunds & Returns
- All purchases are final. Returns or refunds are not accepted for change of mind, incorrect product selection, or other non-defect-related reasons.
- Size Exchange: If the size does not fit or you received an incorrect size, you may request an exchange at any I Sports Cricket store within 24 hours of receiving your order, subject to availability.
- Products must be unused, unworn, unwashed and undamaged, with original tags, packaging, labels and accessories intact.
- Damaged or Defective Products: Please report and present the product at an I Sports Cricket store within 24 hours of receiving your order. Our team will inspect the product to verify the issue.
- If a product is confirmed as damaged or defective, an appropriate remedy such as repair, replacement, exchange or refund may be provided in accordance with applicable UAE consumer protection laws.
- If the requested replacement size/product is unavailable, a refund may be provided for the applicable item, subject to verification and approval.
- Exchanges or claims may not be accepted for products that have been used, worn, washed, altered, misused or damaged after delivery, or where the applicable 24-hour period has passed, except where required by law.
- Please bring the product, original order confirmation/invoice, and original packaging/tags/accessories when requesting an exchange or reporting a defect.
- This policy is subject to applicable UAE laws and regulations. Nothing in this policy limits any consumer rights that cannot legally be excluded.











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